Frequently Asked Questions

Everything you need to know about your Mavs Shop experience.

Are your jerseys and sports gear officially licensed?

Yes, all products sold on Mavs Shop are 100% officially licensed merchandise. We partner directly with authorized manufacturers to ensure you receive authentic quality every time.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. During peak seasons or playoff runs, processing may take an additional 48 hours. Expedited shipping options are available at checkout.

What is your return policy for fan apparel?

We offer a 30-day return policy for most items in new, unworn condition with original tags attached. Please note that custom-printed jerseys with personalized names are final sale.

Do you ship sports memorabilia internationally?

Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.

How should I care for my performance gear and jerseys?

To preserve the quality of screen-printed or stitched graphics, we recommend washing garments inside out in cold water and hanging them to air dry. Avoid using bleach or high-heat dryers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.